We will happily exchange or issue a store credit within 30 days of purchase as long as all tags are still attached & items have not been worn or washed. Please ship your package back to Scrub Hub 393 East Main Street Suite 6C Hendersonville TN 37075. A note needs to be put in the package with your name. order number, and details on if you would like a different size, style, or store credit. Once we receive the items we will either exchange or refund them as requested.
Washed, worn, dirty, or items with an odor will not be exchanged or issued store credit. Items that have been printed, monogrammed, or altered in any way cannot be exchanged or issued a store credit.
All orders are processed within 1-2 business days (excluding weekends and holidays). Due to the variety of scrubs we offer, we may need to request part of your order directly from the vendor, which can result in longer processing times. You will be notified through email only if this occurs & you will always be emailed a tracking number when your order has shipped.
We offer $9 flat rate shipping to the United States and free shipping over $100. Shipping fees are non-refundable.
You can skip the shipping fees with free local pickup at all 5 of our Middle Tennessee locations. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2-4 business days. We will send you an email when your order is ready along with instructions.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.